Upon arrival, refrigerate or freeze your food as soon as possible. We ensure your food to arrive fresh by using premium cold shipping supplies for each shipment.


We use Priority Mail Flat Rate® and Priority Mail Express® services. Packages arrive within 1-2 days of shipping out. All orders must be paid for in advance by credit card or PayPal services. There is no minimum amount for online orders, and no handling fee. The majority of items on this site will ship within 24-48 hours. Customers will be notified if products are back ordered or shipping will be delayed.

  • USPS Delivery Tracking: 1.800.222.1811
  • USPS Customer Service: 1.800.275.8777

We will email you when we receive your order and also when it is shipped. You may choose to opt in to text message updates about the status of your order by ticking the permission box on the checkout page.

Shipping is FREE for subscription products. WILD Phoenix Meal Subscriber’s orders are fulfilled and shipped by the arranged dates.

Review our complete Shipping Policy.